IFS Service Management

For the 6th time in a row, IFS has been named a Leader in the Gartner Magic Quadrant Field Service Management report, with Gartner placing us furthest for our Completeness of Vision

Leader in Field Service Management

IFS is the leading Field Service Management solutions provider globally. You can make service transformation a reality faster with the most innovative, connected and complete FSM solution available, infused with the deepest understanding of what Service means for your industry and your business.  At IFS our Field Service Management solution encompasses Omnichannel Customer Engagement, Field Service, Contracts and Warranty Management, Parts Management, Asset & Equipment Management, Reverse Logistics and Repair, Scheduling & Optimisation, Mobility, Remote Assistance and embedded IoT capabilities, all on a single platform

Supports Agile Service Organization

The core foundations of an agile Service organisation are well supported by IFS Cloud.  A single, fully integrated system enabling a holistic view of data and process to underpin business decision making.  Strong operational Service support through Asset Management, Work Management, Scheduling and Mobility; underpinned by highly capable procurement and supply-chain, financials, HR and Project Management functionality and complimented with Document Management, Health and Safety and Quality Assurance.  Add to this a friendly, adaptable user interface, strong integration capability and highly capable reporting tools and business intelligence.

Improve Visibility, Better Managed 

The service contract in IFS Cloud defines the scope of services to be offered, the commercial arrangements for undertaking those services and the service level agreements associated with them. Key metrics displayed in dashboards give contract managers the ability to analyse things such as Costs, Revenues, Margins, Margin percentage, Customer and much more. This information can be displayed as a holistic view of all the contracts or filtered more specifically on certain customers and individual contracts for deeper analysis.

Get in Touch Today

Whether you’re just starting out on the ERP journey, after some advice, begun shortlisting, or ready to make a purchase – we’d like to help. Drop us a message below and one of team will get back to you.

Contact Us

  • Address : Mega Plaza 3A Floor Jl. H.R. Rasuna Said Kav. C-3 Jakarta 12920 – Indonesia 
  • Phone : + 62 21 520 4873  Office
  • Fax : + 62 21 520 4874  Office
  • Email : marketing@isintegrasi.co.id
  • Business Hours : 8.30AM - 5.00PM

Connect with ISINTEGRASI

Member of