Digital Core Implementation Services

 

 

 

  

 

Implementation

Enterprise Resource Planning (ERP) implementation refers to the process of integrating and deploying a comprehensive software solution within an organization to streamline and manage various business processes. This often involves replacing multiple standalone systems with a unified platform that can handle functions such as finance, human resources, supply chain management, customer relationship management, and more.

The implementation of an ERP system follows a structured approach:

  1. Planning: Identifying the organization’s needs, setting goals, and developing a strategy for the ERP implementation.
  2. Design: Customizing the ERP system to meet specific business requirements and ensuring compatibility with existing processes.
  3. Configuration: Adjusting the software settings and parameters to align with the organization’s workflows.
  4. Data Migration: Transferring data from existing systems to the new ERP platform, ensuring data accuracy and integrity.
  5. Training: Providing training to users to ensure they can effectively use the new system.
  6. Testing: Conducting thorough testing to identify and resolve any issues or bugs before full deployment.
  7. Deployment: Rolling out the ERP system across the organization.

Support

Once the ERP system is implemented, ongoing support is crucial to ensure its smooth operation. ERP support involves:

  • Maintenance: Regularly updating the ERP software to incorporate patches, fixes, and new features.
  • Troubleshooting: Addressing and resolving any issues or errors that arise during day-to-day operations.
  • User Support: Providing assistance and training to users who encounter difficulties or have questions about the system.
  • Customization: Adapting the ERP system to accommodate changes in the business environment or evolving organizational needs.
  • Continuous Improvement: Identifying opportunities for optimization and efficiency gains within the ERP system.

Overall, ERP implementation and support are ongoing processes that require collaboration between IT teams, vendors, and end-users to ensure the ERP system effectively supports the organization’s business objectives.

Our Service Approach

We acknowledge that the level of support needed by each customer may vary, contingent upon their level of expertise with software that is functionally advanced. Our implementation effort estimates are predicated on three primary service level baselines.

In order to facilitate customer self-sufficiency and assist in the development and configuration of the solution alongside customer resources, we collaborate with you to determine the appropriate level of support that should be provided. This may involve arranging for additional support as needed. Risk and change management are additional services we offer to ensure the success of your project.

Get in Touch Today

Whether you’re just starting out on the ERP journey, after some advice, begun shortlisting, or ready to make a purchase – we’d like to help. Drop us a message below and one of team will get back to you.

Contact Us

  • Address : Mega Plaza 3A Floor Jl. H.R. Rasuna Said Kav. C-3 Jakarta 12920 – Indonesia 
  • Phone : + 62 21 520 4873  Office
  • Fax : + 62 21 520 4874  Office
  • Email : marketing@isintegrasi.co.id
  • Business Hours : 8.30AM - 5.00PM

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